Regional Market Leader Environnement

Reporting to the Regional General Manager, the Regional Market Leader is responsible for market growth in the Region. Accountability for organizational management to achieve agreed performance targets relating to growth of the market and ensuring GHD is ahead of client and market trends.

Multiple locations available : Montréal or Québec

Responsibilities : Clients :

Clients :

• Develop and implement Regional Market Business Plan;
• Design and execute a strategy to increase GHDs market share and diversify portfolio of private & public sector clients across the Region;
• Ensure a coordinated approach to maintaining client management systems, capturing regular contact and meetings with key clients;
• Promote relationships with existing and potential clients in Region and increase business by improving client relationships and strengthening repeat business;
• Expand client base by promoting GHD’s services proactively
• Proactively collaborate with other Market Sector Leaders to position and win multidisciplinary projects within the Region;
• Represents and promotes GHD at networking events, professional and industrial associations, society meetings, conferences, and tradeshows;
• Input on major tenders / bids and proposals;
• Identify areas of practice within Region, based on client feedback and market trends that require enhancement to meet present or future opportunities.

People

• Seamless collaboration to ensure services provided by Project Managers and Service Lines enhance GHD’s relationship with clients in Region;
• Develop, coach and mentor people within the Regional Market Sector, including CRMs, Regional Business Development Leaders, Project Directors and Project Manager;.
• Ensure team has the materials and resources necessary to deliver quality service;
• Attracts strategic hires for the Market to develop and grow business within the Region.
• Liaise with the respective Operational leaders and Technical Leaders and interface with the Centers of Excellence.

Performance

• Sustainable growth of Regional Market Sector revenue
• Manage and mitigate risks within the Regional Market
• Assist and at times lead major projects to ensure delivery outcomes for region as directed by RMP
• Improve tender success rates and Market income
• Effective management of any designated budgets
• Technical leadership on projects as required and direction
• Identifying and winning key clients and establish cost of retention
• Corporate business development relating to the Market, promoting growth and sustainable profitability Project Director on appropriate projects
• Project Director on appropriate projects
• Actively participates in the integrated approach to market for all GHD services.

Skills, Competencies and Qualifications :

• University degree in engineering
• Member of the Ordre des ingénieurs du Québec (OIQ)
• Minimum of 15 years in project management for characterization and rehabilitation of project sites
• Established client base in transportation, federal, energy, building and water related business markets
• Highly developed interpersonal skills, both verbal and written (English / French)
• Capability to manage priorities and intervene as needed
• Ability to adapt leadership style according to team composition
• Good emotional intelligence
• Expertise to gather, influence and motivate a group of professionals
• Excellent people management and mentoring skills
• Team player with leadership skills
• Analytical mindset with problem solving skills
• Experience in managing multi-disciplinary teams

KPIs

• Gross and Net Revenue Growth for the Region
• At Sold Margin greater than 70% gross margin
• Win Rate of greater than 50%
• Client satisfaction - Client Survey Minimum rating 4
• Strategic Health of Business, Revenue & Market Sector Growth / Client Development - Balanced growth in portfolio
• Team Leadership
• Engagement and collaboration within the group

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce.

GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.