IQVIA
IQVIA
Postuler

Overview

IQVIA has an opportunity with one of the largest medical device manufacturers in the US. You will be asked to create an account and the full application takes 5–7 minutes. You will be required to support, liaise with and / or work with IQVIA customers and / or suppliers across Canada and around the world; a functional knowledge of English (written and spoken) is necessary.

As our recruiting teams are global, please submit your resume in English and in French.

Position Description : Our Field Service Engineers have a unique opportunity to apply their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will lead a team installing, updating, performing preventive maintenance and other services for medical devices, including infusion pumps and batteries, in hospitals in the United States, while delivering exceptional customer service. This is a great opportunity to advance your technical skills in the medical device industry.

Travel : This is a 100% travel position. Local, regional and national travel is required.

Responsibilities

  • Provide ongoing communication and customer support to on-site hospital staff.
  • Organize, test and update medical devices; install and configure hardware, software and network products.
  • Conduct routine checks and record data from product tests after installation and configuration.
  • Document and submit daily data while maintaining high standards of product support documentation.
  • Full-time commitment requiring local, regional and national travel.
  • Assignment-based schedule with a 40-hour workweek and overtime as needed.
  • Complete other duties at management’s discretion.

Job Requirements

  • Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience (1+ years).
  • Strong computer skills with the ability to troubleshoot project setup, technical issues and remote closes across multiple software programs.
  • Professional business acumen and effective communication skills.
  • Self-motivated and capable of working independently or in a team.
  • Strong time management and organizational skills to ensure timely completion of tasks.
  • Valid, unrestricted driver’s license and a personal vehicle for local work assignments.
  • Ability to sit / stand for long periods and lift up to 70 pounds.
  • Ability to meet hospital vendor credentialing requirements and provide proof of vaccination status as required.
  • Must reside within 45 minutes to 1 hour of an international or major airport; candidates within 30 miles of a major airport preferred. Weekly travel required.

    • Beneficial Qualifications

  • Experience in biomedical, networking, military, or field technician roles.
  • Experience in a technical role within a healthcare environment.
  • Strong computer skills and comfort troubleshooting with Microsoft Office applications (Outlook, Excel, Word, OneNote, etc.).

    • IQVIA Commercial Field Solutions aims to help customers advance healthcare in a dynamic environment, accelerating results and improving patient outcomes.

    IQVIA is an equal opportunity employer committed to a diverse and inclusive environment. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability or any other status protected by applicable law. Accommodations for applicants with disabilities are available at all stages of the recruitment process upon request.

    You will be required to support, liaise with and / or work with IQVIA customers and / or suppliers across Canada and around the world; therefore, a functional knowledge of English, both written and spoken, is necessary to perform the duties of this position.

    As our hiring teams are global, please submit your resume in both English and French.

    Additional languages were included in the original posting and are not translated here to preserve the original language content.

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