IQVIA
IQVIA
Postuler

Position Description

Join IQVIA, one of the largest medical device manufacturers in the US as a Field Service Technician. This role is 100% travel, requiring local, regional, and national travel. Fluency in both English and French is required.

Responsibilities

  • Provide ongoing communication and customer support to on-site hospital staff.
  • Organize, test, and update medical devices, install, and configure hardware, software, and network products.
  • Conduct routine checks and record data from product tests after installation and configuration.
  • Document and submit daily data while maintaining high standards of product support quality documentation.
  • Full-time commitment requiring travel locally, regionally, and nationally.
  • Assignment-based schedule with 40-hour commitment per week and overtime as needed.
  • Complete other duties at the discretion of management.

Job Requirements

  • Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience (1+ years field experience).
  • Strong computer skills with ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
  • Professional business acumen and effective communication skills.
  • Self-motivated individual who can work independently or collaboratively within a team.
  • Strong time-management and organizational skills to ensure on-time completion of project assignments.
  • Active and unrestricted driver license and personal vehicle for local work-related assignments.
  • Ability to sit and stand for long periods of time and lift up to 70 pounds.
  • Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status.
  • Must have personal vehicle in good running condition for local travel assignments.
  • Must reside within 45 minutes–1 hour of an international or major airport (or within 30 miles). Weekly travel required.

Beneficial Qualifications

  • Background in biomedical, networking, military, or field-based technician roles.
  • Experience working in a technical role within a healthcare environment.
  • Strong computer skills and comfort troubleshooting Microsoft Office applications (Outlook, Excel, Word, OneNote).

Equal Opportunity Statement

IQVIA is a proud equal-opportunity employer. We do not discriminate on the basis of any protected characteristic. Accommodations for applicants with disabilities are available at all stages of the recruitment process upon request. If you have a disability that requires an accommodation, please disclose this during the recruiting process so that IQVIA can appropriately accommodate you.

Seniority Level

  • Mid-Senior level

Employment Type

  • Full-time

Job Function

  • Information Technology

Industries

  • Hospitals and Health Care

Location

St-Bruno-de-Montarville, Quebec, Canada (5 months ago)

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